Policy

All sales are final. Please read carefully before purchasing.

STRICT NO-REFUND POLICY: SharpLite Systems LLP does NOT offer refunds, returns, or exchanges on any product or service purchased through this website. All sales are FINAL.

1. No Refunds

By purchasing any software license, subscription, add-on, service, or any other product offered by SharpLite Systems LLP ("the Company") on www.gomanagerp.com or any associated platform, you expressly agree that all purchases are final and non-refundable.

The Company does not provide refunds, credits, or exchanges for any reason whatsoever, including but not limited to:

  • Change of mind or personal circumstances
  • Technical issues, bugs, or software incompatibility
  • Duplicate or accidental purchases
  • Wrong product selection
  • Non-usage of purchased license or service
  • Service dissatisfaction of any kind
  • Inability to use the software due to hardware or system requirements
  • Any other reason not explicitly listed above

2. No Warranties — "AS IS" Basis

THE SOFTWARE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SharpLite Systems LLP EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • WARRANTIES OF MERCHANTABILITY
  • WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
  • WARRANTIES OF NON-INFRINGEMENT
  • WARRANTIES OF ACCURACY, RELIABILITY, OR COMPLETENESS
  • WARRANTIES OF UNINTERRUPTED OR ERROR-FREE OPERATION
  • WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

3. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SharpLite Systems LLP, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

  • ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • LOSS OF USE OR INABILITY TO USE THE SOFTWARE OR SERVICES
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • DAMAGES ARISING FROM SYSTEM FAILURES, DATA LOSS, OR SECURITY BREACHES
  • DAMAGES ARISING FROM THIRD-PARTY CLAIMS

This limitation of liability applies regardless of the legal theory under which liability is asserted, whether in contract, tort (including negligence), strict liability, or otherwise, even if the Company has been advised of the possibility of such damages.

In any event, the Company's total aggregate liability for any and all claims arising from or relating to the use of the software or services shall not exceed the lesser of ₹100 (Indian Rupees One Hundred only) or the minimum amount permitted by applicable law.

4. No Guarantees or Promises

The Company makes no promises, representations, or guarantees regarding:

  • The software's suitability for your specific business needs
  • That the software will meet your expectations or requirements
  • That the software will operate without interruption or error
  • That defects or issues will be corrected
  • That the software is compatible with your systems or hardware
  • Any specific results or outcomes from using the software
  • The accuracy, completeness, or timeliness of any information provided

Any statements made by the Company, its employees, agents, or representatives — whether oral, written, or through AI-generated communications — shall not create any warranty, guarantee, or binding commitment beyond what is expressly stated in these terms.

5. Chargebacks and Disputes

Chargeback Policy: By making a purchase, you agree not to initiate any chargeback, payment dispute, or reverse transaction with your bank, payment provider, or credit card issuer.

If you initiate a chargeback or dispute a payment:

  • Your account and all associated licenses will be immediately and permanently suspended
  • All access to the software and services will be revoked immediately
  • Your license key will be permanently invalidated
  • The Company reserves the right to pursue legal action to recover all costs, including legal fees and administrative expenses
  • A record of the chargeback may be reported to credit bureaus or payment databases

If you have any concerns about your purchase, please contact our support team before initiating a chargeback. We are committed to resolving legitimate issues through direct communication.

6. Customer Support

While we do not offer refunds, we are committed to providing technical support to help you resolve issues with our software. Support is available as per your plan's terms. Please note:

  • Support is provided as a courtesy, not as a contractual obligation
  • There is no guaranteed response time or resolution
  • Support responses may be AI-generated and should be independently verified
  • Critical issues should be explicitly marked for human review

7. Consumer Rights Disclaimer

This No Refund Policy does not affect any statutory rights you may have under applicable law in your jurisdiction that cannot be contractually limited or excluded. To the extent that any mandatory consumer protection law provides you with a right of refund, such right shall apply as required by law. In all other respects, this policy shall prevail.

If you are a consumer in the European Union, United Kingdom, or any other jurisdiction with mandatory cooling-off periods or statutory refund rights, please contact us for information about your applicable rights. The Company will comply with all mandatory consumer protection laws.

8. Changes to This Policy

The Company reserves the right to modify this No Refund Policy at any time without prior notice. Changes will be posted on this page with an updated revision date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Governing Law

This No Refund Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

10. Contact

If you have questions about this policy or need assistance:

Important: By purchasing any product or service from this website, you acknowledge that you have read, understood, and agreed to this No Refund Policy. If you do not agree, please do not complete your purchase.

Last Updated: June 18, 2026