Terms of Service

Please read these terms carefully before using our services

1. Acceptance of Terms

By accessing and using Managerp Neo software and services provided by SharpLite Systems LLP, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. License and Usage

Upon purchasing a license, you are granted a non-exclusive, non-transferable license to use the Managerp Neo software according to the plan purchased. The license is valid for the specified number of users and companies as per your subscription.

  • Free Plan: Limited to 1 user and 1 company
  • Paid Plans: Usage limits as specified in the purchased plan
  • License is non-transferable between organizations

3. Payment and Billing

All payments are processed securely through our authorized third-party payment service providers. By making a purchase, you agree to:

  • Provide accurate and complete payment information
  • Pay all applicable fees and taxes
  • Automatic renewal for subscription plans unless cancelled
  • Comply with the terms and conditions of our payment providers

You acknowledge that payment transactions are governed by the terms, conditions, and privacy policies of the respective payment service provider. We are not responsible for any issues arising from your use of payment services, except as required by applicable law.

4. Refund Policy

Refund requests are handled on a case-by-case basis. Please refer to our Refund Policy page for detailed information.

5. Intellectual Property

All software, designs, logos, and content provided by SharpLite Systems LLP are protected by copyright and intellectual property laws. You may not:

  • Reverse engineer or decompile the software
  • Distribute or resell the software
  • Remove any copyright notices or branding

6. Support and Maintenance

Support services vary by plan:

  • Free users: Community support and documentation
  • Paid users: Email support as per plan terms
  • No guaranteed response time for free users

7. Data Security

We implement industry-standard security measures to protect your data. However, you are responsible for:

  • Maintaining secure passwords
  • Regular data backups
  • Securing your local systems

8. Disclaimer and Limitation of Liability

THE SOFTWARE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SharpLite Systems LLP shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, resulting from your use or inability to use the software, even if advised of the possibility of such damages.

Our total liability for any claims arising from your use of our Services shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless SharpLite Systems LLP, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

10. Termination

We reserve the right to terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination, your right to use the software will cease immediately. No refunds will be provided for partial subscription periods.

11. Changes to Terms

We may update these terms at any time without prior notice. Changes will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh, India.

By using our Services, you agree to submit to the jurisdiction of such courts. This jurisdiction clause may be changed by us through updated Terms of Service.

13. Contact

For questions about these Terms of Service, please contact us:

  • Email: support@gomanagerp.com
  • Address: SharpLite Systems LLP, Unit No. 6, Second Floor, Friends Plaza, Agra-2 UP, India

Last Updated: February 2026